By Amin Kef-Ranger
The National Communications Authority (NaTCA) has stepped up its consumer education campaign, warning Sierra Leoneans to remain vigilant against fraudulent internet links and online scams increasingly targeting mobile phone and internet users.
Rising Cyber Threats
According to NaTCA, cybercriminals are exploiting fake links shared via SMS, WhatsApp, Facebook, email, and other platforms to hack messaging applications, steal personal information, and impersonate victims to solicit money from their contacts.
NaTCA Director General Amara Brewah clarified that such fraudulent messages do not originate from Sierra Leone’s mobile network operators. He disclosed that the Authority has engaged telecommunications stakeholders to identify measures to curb these scams and strengthen consumer protection.
“These scams happen all over the world, even in first-world countries. Consumer education is therefore the most effective defence, and that is exactly what NaTCA is embarking on,” he emphasized.
Safety Guidelines for Consumers
As part of its awareness drive, NaTCA urged consumers to:
- Avoid suspicious links — Never click on links from unknown or unverified sources.
- Protect OTPs — Do not share One-Time Passwords or confidential codes.
- Verify senders — Check the authenticity of messages before opening links.
- Strengthen cybersecurity — Update apps and device software, use strong unique passwords, and enable two-factor authentication.
NaTCA explained that phishing attacks often involve fake websites designed to mimic legitimate platforms, tricking users into revealing sensitive information such as banking details or mobile money credentials. Compromised accounts are then used to send fraudulent requests for money.
Expanding Digital Literacy
The Authority highlighted ongoing initiatives with the Ministry of Communication, Technology and Innovation and development partners to promote safe internet usage and responsible digital behaviour. Public campaigns, including Cyber Security Awareness Month, continue to educate citizens on phishing, fraudulent links, and other online crimes.
Collective Responsibility
NaTCA reaffirmed that consumer education remains a top priority in protecting citizens against emerging cyber threats. The Authority urged the public to remain cautious, think carefully before clicking unfamiliar links, and report suspected scams through official channels.
It stressed that building a digitally secure Sierra Leone requires collective responsibility, with informed consumers serving as the first line of defence against internet-based fraud and cybercrime.